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Customer journey design to drive digital transformation


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Customer journey design to drive digital transformation


Leveraging a common set of accelerators to COMPLEMENT your existing architecture, Wizzio enables a fast and flexible business centered approach to drive revenue, cut costs, and increase engagement.

Banking is becoming a digital first industry. The new leaders in the market are those that deliver the best user experience, for both customers and employees, as well as design their operations for the speed and connectivity required for this new playing field. Though the macro challenges are similar for everyone, it will be up to each institution to design the right strategy with the right partners to emerge successful in the years to come.

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KEY FEATURES


KEY FEATURES


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Journey Design

Create your User Journeys to succeed in a digital first world.

Fast and flexible experience design based on business needs, decoupled from channel specifications. Leverage Process Continuity to enable users to pause and resume their journeys across devices and channels.

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Open API’s

Consume and Expose data seamlessly with 3rd parties.

REST protocol to expose information, functionalities, and User Journeys, while capitalizing on emerging partnership opportunities within the new PSD2 regulation and API economy.

Unified Front End

Premium experience across channels and devices.

Increase Productivity and Engagement by combining user Journey’s, Apps, and Widgets into a single, intuitive user experience. Adapt engagement around Context to maximize the value for each user in each moment of their journey.

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CONTACTS


CONTACTS


 

Av. D. João II, 34
Parque das Nações
1998-031 Lisboa, Portugal

NOVABASE, SIMPLER & HAPPIER
More than systems, we draw happiness.

With almost 30 years of experience, supporting business transformation and implementing complex projects around the world, Novabase’s team has been assisting the Financial Services sector and delivering results with specialized finance solutions.

Over its 28 year history, Novabase has become Portugal´s leader in IT. It is listed on Euronext Lisbon stock exchange since 2000 and is part of the PSI 20 and Euronext Tech 40 indices. 

Novabase Services and Products cover Financial Services, Telecommunications, Government, Transports & Energy industries. With three business lines, namely Business Solutions, Neotalent and Venture Capital, we cover 37 countries in 4 continents.

 

Interested to learn more about Wizzio?

Contact us at wizzio@novabase.pt, or send us your contact information below and we will be in touch shortly.